From UA Wiki

Staff and students at the UA are registered in a People or Students central UA database, see UA account. With each such account there is an e-mail address associated. It generally has the form

• Staff: Firstname.Lastname@ua.ac.be
• Students: Firstname.Lastname@student.ua.ac.be

Short-term visitors are not centrally registered, but they can be given a guest account.

If you would like to look up a staff e-mail address or other information, then you can do that at [1] or making use of LDAP on your machine.

Contents 1 E-mail clients 1.1 Local clients 1.1.1 Groupware 1.1.2 Receiving mails via IMAP 1.1.3 Sending mails via SMTP 1.1.3.1 Authenticated 1.1.3.2 Unauthenticated 1.1.4 Using the correct folders 1.2 Webmail 1.2.1 UA Win Webmail 1.2.2 Official UA 2 Advanced e-mail features 2.1 Auto reply 2.2 Auto forward 3 External links

E-mail clients

Central mail and groupware organizations at the UA happens through Microsoft's big and proprietary Microsoft Exchange Server network. This means that communications happens using the proprietary MAPI protocol which in turn enables only Microsoft programs (such as Outlook) to natively talk the UA groupware servers; see Groupware.

However, the e-mail services are provided on standard protocols as well, so you are free to choose virtually every mail client to use with UA mail.

Local clients

You can use locally installed e-mail clients such as Mozilla Thunderbird, Claws mail, or Microsoft Outlook.

To setup your account, some basic information needs to be provided.

Groupware

If you would like to make use of advanced features of the UA's Microsoft Exchange Server installation, then you might want to setup your mail client specifically for the Exchange server. See Groupware.

Receiving mails via IMAP

The MS Exchange servers are configured provide an IMAP access (that's IMAP, not disconnected IMAP). There is no POP3 interface available. For IMAP, use

• host: mail.ua.ac.be (or imap.ua.ac.be if you are still on the old mailserver)
• port: 993 (SSL)
• user name: <your-ua-username>
• password: <your-ua-password>
• secure authentication: no

Also, make sure check the "SSL mail download" box in your configuration (hence port 993). The UA only supports clear text as authentication.

Sending mails via SMTP

Authenticated

The UA provides authenticated SMTP services with

• host: relay.ua.ac.be
• port: 25 (for TLS)
• authentication method: (normal) password

Use your usual UA username and password for authentication.

Unauthenticated

The UA provides unauthenticated SMTP services with

• host: smtp.ua.ac.be
• port: 25 (for TLS)

The server requires no authentication, so make sure not to put in your user name and password.

This configuration only works if you are at the UA campus or are having a VPN connection with the UA (see VPN). If you want to send e-mails from home you can either

• use encryped SMTP (see below), or
• use VPN to connect to the university network, or
• use the SMTP settings from your internet provider (for example smtp.internetprovider.com). Note that this might not always work, or

Note that, without authentication, everybody can use the servers to send mails to whomever he or she likes. This would make the UA servers attractive to spammers.

Using the correct folders

Oftentimes, the standard configurations which folders to use for sent, deleted, or draft items do not coincide with the ones that Microsoft Exchange expects.

For example MS Exchange moves all sent mails to the folder Sent Items, while Mozilla Thunderbird uses Sent by default. This is not harmful in any way and will cause no mail loss. For the sake of consistency, though, you might want to adapt your folders in Mozilla Thunderbird:

• deleted mails: Deleted Items
• sent mails: Sent Items
  

Webmail

UA Win Webmail

A RoundCube webclient can be accessed at https://win.ua.ac.be/mail/. It brings all the features of a modern webclient, including for example find-as-you-type address books, along with a slick modern interface.

Official UA

The official UA mail webclient can be found at https://webmail.ua.ac.be/. This starts the MS Outlook 2003 Web Access.

The UA webmail interface will present itself in the language specified in the language option of your Web browser. Please, before your first use webmail, check if it is set to what you prefer and change it, if needed.

Advanced e-mail features

Auto reply

See [2].

Auto forward

See [3].

External links

• MS Outlook 2003 Web Access Tutorial (PDF)